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  3. Check in and Check out Procedures

Check in and Check out Procedures

  • What are the standard check-in and check-out times of a property?
  • Do I need to print out my booking confirmation to check-in?
  • I left something in a ZEN Rooms property
  • Can I provide a photocopy of the valid ID as identity proof ?
  • I booked using my friend’s/family member’s card
  • Feedback from your stay

Customer Care Support is available from 9:00-18:00 (GMT+8)

Contact Us! Help Centre (EN)