Yes, you can provide a photocopy of the valid ID as long as the printed sheet is clear and all information on the ID is completely visible.
ZEN Rooms Customer Care: (Operating Hours for all offices are 24/7)
Indonesia Customer Care: +62 21 2922 3032
Singapore Customer Care: +65 3163 2250
Thailand Customer Care: +66 2026 1145
Philippines Customer Care: +63 2231 3338
Hong-Kong Customer Care: +852 5819 7714
Malaysia Customer Care: +60 15 4871 1117
Or message us on WhatsApp : +62 877 8080 3550
Email: care@zenrooms.com