Do I need to print out my booking confirmation to check-in? No, you are not required to print out your booking confirmation. If you prefer, you can simply show your booking confirmation using your smartphone upon check-in. Customer Care Support is available from 9:00-18:00 (GMT+8). Was this article helpful? 0 out of 0 found this helpful Related articles I left something in a ZEN Rooms property What amenities does my property have? I booked using my friend’s/family member’s card I want to arrange an airport transfer Where is my booking confirmation?