We work with different airport transfer partners across South-East Asia to provide as much airport transfer coverage as possible.
There are two ways for you to request for an airport transfer with our partners:
1. When you are booking a room
Simply tick the "Request for Airport Shuttle" option when booking through our website.
Please then tick the ‘Add Special Requests’ box below and provide us with the following information:
- Flight number
- Flight arrival time
- Contact number upon arrival
2. After you have booked a room
Please email our customer support team at care@zenrooms.com with the following information:
- Booking ID
- Flight number
- Flight arrival time
- Contact number upon arrival
We will then get back to you with information on costs and availability!
Note: All shuttle requests are still subject to availability and not guaranteed upon request.