Some of our properties require a security deposit upon arrival in cash. This deposit is to cover room incidentals but rest assured that it will be returned to you upon check-out provided that no damage or disturbance has occurred.
Please check your booking confirmation email to see if you need to pay a security deposit upon arrival for your property.
Indonesia Customer Care: +62 21 2922 3032
Singapore Customer Care: +65 6750 4611
Thailand Customer Care: +66 2026 1145
Philippines Customer Care: +63 2 5304 8100
Hong-Kong Customer Care: +852 3018 3070
Malaysia Customer Care: +60 15 4871 1117
International Customer Care: +1 650 457 0256
Or message us on WhatsApp : +63 917 714 5229
Email: care@zenrooms.com
