Every room has a different policy in terms of refunds and cancellation, which is set by the property.
- Non-refundable policy: Means that fees will apply if you decide to cancel or make changes to your booking. This fee is mentioned in the room conditions and in your confirmation.
- Free cancellation: means you can change or cancel your booking free of fees, if done within 2 days before check-in. This is written in the room conditions and in your confirmation (for example "Free cancellation 2 days before check-in").