If you are encountering problems in applying your voucher code through our website, here are some of the things you could do to resolve it:
- Double check for spelling mistakes when you enter your voucher code
- Please check the terms and conditions of your voucher. Some vouchers are only applicable to first-time users, only to particular hotels, and have limited time validity or a total number of redeems.
- If all information is correct but the voucher field still does not work, please email firstname.lastname@example.org with the following details:
- Your voucher code
- Browser used
- Device used for the transaction
- The dates, property and room type that you’d like to book for
We will investigate the problem further and assist you with your reservation!