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• Zen opts for cashless transaction!
• I want to cancel my booking due to Covid-19
• How to book a room?
• How do I book a room for someone else?
• Where is my booking confirmation?
• I want to cancel my booking
• I want to shorten/ extend my booking
• What are the standard check-in and check-out times of a property?
• Do I need to print out my booking confirmation to check-in?
• I left something in a ZEN Rooms property
• What are the payment options available in Zen Rooms?
• How does Zen Rooms charge my payment using my card?
• Why do I need to pay a security deposit?
• I forgot to request for an airport transfer
• I want to arrange an airport transfer
• I want to check in beyond standard check in hours
• What amenities does my property have?
• Am I allowed to smoke inside the property?
• What is ZEN Reward (10+1)?
• Where can I find the latest promotions?